Point Mallard all together is a great place to go! They offer so many different things to do other than just the Water park. Lots of fun for the family! Great little get away day cation. They keep the place clean, the staff is nice,helpful and the life guards are good on reinforcing the rules. We absolutely love it. The only complaint I have is the pizza place sucks. We got pizza from there today and we just got a slice per person and the pizza was over loaded with sauce and the pizza was cold.. but other than that, Point Mallard is one of our favorite places to go! ☺
Terrible customer service. I usually visit this park every summer for last 5 years and this past weekend (6/3/16) was by far worst experience. My cousin came to visit from Michigan and I wanted to show him a good time here in Alabama. We came to the park and first thing at the door workers are just not friendly, food service workers were not friendly, i had to ask if the worker at the food court stand if she was having a good day because attitude was all over her face. &I'm Sorry if i'm paying 100 dollars + then there is a level of service i do expect. My biggest complaint is the life guards. I don't know what their protocol is exactly, but my cousin almost drowned in the wave pool. He can swim but he and my youngest brother got into a accident with their float in the eight ft. as my cousin was trying to help my brother ,his float got too far and his arm was hurt and so the waves were tiring him. He waves to the life guard for help and she just STARES. and people around him clearly can see hes needing help. So then my cousin struggles to the wall while still waving for help and she screams "you can't touch the wall" and hes like "can you PLEASE help me". Now if he had of drowned ,they clearly could of not prevented it because something is off on protocol. Thanks to those other swimmers he was able to make it back to 3ft. I have never experienced this much disappointment at this park but because of this i will certainly NOT return. And i will share this to everyone who visits Decatur. I did complain to the office and all i got was "sorry about that ".... I'm Sorry i just spent over 100 here at this park with only 2 1/2 -close to three hours of being able to utilize the park due to it closing down because of "lightening in the area ,closing for our safety" we deserved a little better than "sorry about that"...
The Ice complex is awesome! Great place to skate. The figure skating club hosts the greatest events and shows and classes
Me and my daughter go every Sunday. We love this place. The lazy river add on has definitely made this place more enjoyable. I make many great memories at point mallard water park, and would recommend it to everyone
Hard course the greens are very fast. But we'll kept up. Overall pretty fun
Point Mallard Park is a US Amusement Park based in Decatur, Alabama. Point Mallard Park is located at 2901 Point Mallard Dr SE, Decatur, AL 35601, USA.
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