The food is still great and the staff is friendly, but sadly the last two times I've visited this location my order has been wrong. The first time it took almost 10 minutes to get one shake I ordered with my meal, but never received. The second time half my order was completely left off when asked for it.
Very disappointed in the speed of service over the past few months. I’m not sure if there has been a change in management, but the speed of service has immensely diminished. Other Chik-fil-As in the area are 2-3x faster.
It was great. I appreciate their stand for God. Our family will always patronize them. They always give to a lot of charities. I hope God richly blesses them.
The service is great, the food is usually very good (kinda small portions), but the problem with this place is that it's too busy. During the times most people want to eat the drive thru line wraps around the building, making it virtually impossible for people who want to go in or get out to do so. The line inside can be nearly as bad. The parking lot and the lobby weren't designed to handle the traffic this location gets. Hopefully the new one they are opening will alleviate some of these problems.
The food is consistently great. The staff is always extremely polite and helpful. The restaurant and restrooms are clean. This restaurant stays pretty busy and the line for the drive thru can get quite long, however the line does move fairly quickly. This is an excellent place to order food trays for get togethers and ball games. There is an indoor play place for small children.
Chick Fil A is a US Restaurant based in Decatur, Alabama. Chick Fil A is located at 1809 Beltline Rd SW, Decatur, AL 35601, USA.
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