Super disappointed!
I never write reviews but I felt the need too since I always have such a pleasant experience here. The food is consistently delicious, the service is always quick and friendly, and the restaurant is always pristine. And of course the ice cream is delicious!
The lady was extremely rude and we had to sit at the drive-through window for more than 10 minutes. I am in retail and understand customer service there is no need to catch an attitude. Wrong person lady
I visited during a lunch rush. Service was slow. Some of the tables had clutter, and therefore unavailable. There was water on the floor from the drink machine/ice maker. When my order was taken the cashier was polite. My order was a special order. It was made to My liking and brought out in a timely manner.
Ist time I've been in there on a longe.it was clean time .
This might be the longest I have ever waited in line in a fast food drive-thru. I was fourth in line and waited 30 minutes to get from the order to picking up our food and we only had a blizzard and an Orange Julius. I can completely understand if something is wrong or if they are packed ( they weren't inside, the drive-thru was a mile long by the time I left.) But there was no apology and no explanation.
Dq Grill Chill Restaurant is a US Restaurant based in Decatur, Alabama. Dq Grill Chill Restaurant is located at 1654 Beltline Rd SW, Decatur, AL 35601, USA.
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