6
1654 Beltline Rd SW, Decatur, AL 35601, USA
Decatur, Alabama 35601
+1 256-301-4461

Super disappointed!

I never write reviews but I felt the need too since I always have such a pleasant experience here. The food is consistently delicious, the service is always quick and friendly, and the restaurant is always pristine. And of course the ice cream is delicious!

The lady was extremely rude and we had to sit at the drive-through window for more than 10 minutes. I am in retail and understand customer service there is no need to catch an attitude. Wrong person lady

I visited during a lunch rush. Service was slow. Some of the tables had clutter, and therefore unavailable. There was water on the floor from the drink machine/ice maker. When my order was taken the cashier was polite. My order was a special order. It was made to My liking and brought out in a timely manner.

Ist time I've been in there on a longe.it was clean time .

This might be the longest I have ever waited in line in a fast food drive-thru. I was fourth in line and waited 30 minutes to get from the order to picking up our food and we only had a blizzard and an Orange Julius. I can completely understand if something is wrong or if they are packed ( they weren't inside, the drive-thru was a mile long by the time I left.) But there was no apology and no explanation.

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Dq Grill Chill Restaurant — Restaurant in Decatur

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Dq Grill Chill Restaurant

Restaurant at 1654 Beltline Rd SW, Decatur, AL 35601, USA. Here you will find detailed information about Dq Grill Chill Restaurant: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 9:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 10:00 PM
  • Saturday
    10:00 AM – 10:00 PM
  • Sunday
    10:00 AM – 9:00 PM

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Alabama
Address:
1654 Beltline Rd SW, Decatur, AL 35601, USA.
City:
Decatur
Postcode:
35601

About Dq Grill Chill Restaurant

Dq Grill Chill Restaurant is a US Restaurant based in Decatur, Alabama. Dq Grill Chill Restaurant is located at 1654 Beltline Rd SW, Decatur, AL 35601, USA.


Please contact with Dq Grill Chill Restaurant using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Dq Grill Chill Restaurant opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Dq Grill Chill Restaurant

  • Madeline
    Added 2016.05.12
    Super disappointed!
  • Sean
    Added 2015.05.14
    I never write reviews but I felt the need too since I always have such a pleasant experience here. The food is consistently delicious, the service is always quick and friendly, and the restaurant is always pristine. And of course the ice cream is delicious!
  • Jordan
    Added 2014.11.16
    The lady was extremely rude and we had to sit at the drive-through window for more than 10 minutes. I am in retail and understand customer service there is no need to catch an attitude. Wrong person lady
  • Carter
    Added 2014.04.25
    I visited during a lunch rush. Service was slow. Some of the tables had clutter, and therefore unavailable. There was water on the floor from the drink machine/ice maker. When my order was taken the cashier was polite. My order was a special order. It was made to My liking and brought out in a timely manner.
  • Connor
    Added 2014.03.17
    Ist time I've been in there on a longe.it was clean time .
  • Samuel
    Added 2013.06.01
    This might be the longest I have ever waited in line in a fast food drive-thru. I was fourth in line and waited 30 minutes to get from the order to picking up our food and we only had a blizzard and an Orange Julius. I can completely understand if something is wrong or if they are packed ( they weren't inside, the drive-thru was a mile long by the time I left.) But there was no apology and no explanation.
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